FAQs
Orders and Shipping
How much does shipping cost to Alaska/Hawaii/P.O. Boxes?
Rates vary by weight/location. Email to support@annoell.com with your address, and we’ll reply with a quote in <24 hrs.
Which carriers do you use?
FedEx, UPS, or USPS – we choose the fastest option for your location. Carrier details will be in your tracking email.
Do you ship internationally?
Yes! Contact us for rates to your country, however you will need to be responsible for freight cost, customs/duties, which we’ll estimate upfront.
Can I change my shipping address after ordering?
You may request a change before the order ships.
The most reliable way is to cancel and place a new order.
Please email your order number and request to support@annoell.com — we’ll do our best, but changes aren’t guaranteed.
Orders usually ship within 12–48 hours.
Once an order is processing at our fulfillment center, we can’t cancel or edit it. In that case, you can follow our return process after delivery.
Why don’t you offer free shipping everywhere?
Carrier costs to non-contiguous areas are 3-5x higher. We price these at cost – no markup!
Why didn’t I get a confirmation email for my order?
Every order placed on Annoell.com will generate an order summary email. That email may take up to a few hours to reach you.
This email can get filtered into your spam folder. If you didn't get a confirmation email from your order, please search your email inbox as well as your spam folder.
Warranty
How do I file a warranty claim?
Email support@annoell.com with:
1️⃣ proof of purchase (invoice or receipt)
2️⃣ Clear photos/video of the issue
We’ll respond within 48 hrs with a solution!
Does the warranty transfer if I sell my Annoell bed?
No, warranty only applies to the original purchaser with valid proof of purchase.
Can the warranty terms change?
Yes, per U.S. law, Annoell may update terms. Current purchases always follow the warranty version at time of order. Check www.annoell.com/support for updates.
Product features
How long will my Annoell raised bed last?
Annoell raised beds are designed for long-term gardening.
With 0.85mm heavy-gauge steel panels and a self-healing Zn-Al-Mg coating, they are built to provide strong corrosion resistance and structural stability for 20+ years with proper use and care.
A garden bed is something you build once and enjoy season after season—we design ours with that in mind.
What is Annoell metal raised garden bed made of?
Annoell raised beds are built with carefully selected materials designed for durability, safety, and long-term outdoor use.
Panels: 0.85mm heavy-gauge Zn-Al-Mg coated steel for enhanced corrosion resistance.
Surface finish: Both sides are coated with a durable, non-toxic epoxy powder coating, providing reliable protection against corrosion while meeting safety standards for home gardening.
Edges: Fully crimped and coated edges for a smooth, safe finish.
Hardware: 304 stainless steel bolts and nuts for long-lasting outdoor performance.
Every material choice is made with one goal: creating a garden bed that lasts.
Are the materials safe for growing edible plants?
Yes. Annoell raised beds are designed with food gardening in mind.
Steel panels and coating: Made with non-toxic materials and compliant with RoHS and Prop 65 standards.
Coating: Designed to protect the steel without introducing harmful substances into your garden.
Hardware: 304 stainless steel fasteners provide excellent corrosion resistance.
From vegetables to herbs, you can grow with confidence.
Do metal raised beds have sharp edges?
Safety starts with the small details.
Unlike some raised beds that rely on removable rubber edge strips, Annoell uses fully crimped and coated edges that create a smooth, sealed finish.
This design helps protect hands during assembly and gardening, while avoiding the need for plastic or rubber edge covers that may deteriorate over time.
Is assembly complicated?
We designed Annoell beds to make assembly simple and enjoyable.
No special tools are required. Simply:
① Align the panels
② Secure with stainless steel hardware
③ Fill with soil and start planting
Most beds can be assembled in approximately 30–60 minutes depending on size.
And unlike many metal beds, there is no plastic protective film to peel away before use.
How will my raised bed be shipped?
Annoell raised beds are packaged carefully to arrive safely while reducing unnecessary waste.
We use plastic-free, plant-based compostable packaging materials to protect your garden bed while being kinder to the planet.
Our durable powder-coated finish is designed to protect the panels during transportation without requiring plastic protective films commonly used by other brands.
With Annoell, it's simple: unpack, assemble, and start growing—without unnecessary extra steps.
Do Annoell raised beds have a bottom?
No. Annoell raised beds feature a bottomless design, allowing plant roots to naturally connect with the ground below.
This design provides:
Better drainage
More natural soil interaction
More growing space for deeper-rooted plants
For the best performance, make sure your raised bed is placed on firm and level ground before filling it with soil.
What heights are available?
Annoell offers three popular heights to support different gardening needs:
12" Tall: Great for herbs, leafy greens, and shallow-root vegetables.
18" Tall: Our most versatile height. Suitable for most vegetables, including many fruiting crops. Provides a more comfortable gardening experience with less bending.
30" Extra Tall: Designed for accessible gardening. Helps reduce bending and makes gardening easier for people with mobility challenges.
Growing in metal raised beds
What are the benefits of raised bed gardening compared with in-ground gardening?
Raised beds offer several advantages compared with traditional in-ground gardening:
✅ Better drainage: Helps prevent waterlogging and supports healthier roots.
✅ Warmer soil: Raised soil warms earlier in spring, helping extend the growing season.
✅ Better soil control: Create the ideal growing environment instead of relying on existing ground soil.
✅ Fewer weeds: Elevated, controlled soil areas are easier to maintain.
✅ More comfortable gardening: Less bending and easier access.
What are the advantages of metal raised beds compared with wood and plastic?
Each material has its own characteristics, but metal raised beds offer unique advantages for gardeners looking for a long-lasting growing space.
✨Compared with wood: Metal will not rot, warp, or break down from long-term moisture exposure. Requires less maintenance over the years.
✨Compared with plastic: Offers greater structural durability for long-term outdoor use. Maintains its shape and performance through changing weather conditions.
With durable materials and thoughtful design, Annoell metal raised beds are made to support beautiful gardens that grow with you season after season.
Can I place my raised bed on uneven ground?
We do not recommend installing your Annoell raised bed on uneven ground.
A firm and level surface helps ensure proper alignment, balanced weight distribution, and long-term structural stability.
Before installation, we recommend preparing the area by leveling the ground as much as possible. A stable foundation helps your garden bed perform its best season after season.
How much soil do I need?
You can calculate soil volume with this formula:
Length (ft) × Width (ft) × Height (ft) = Soil volume (cubic feet)
*Example: A 6' × 2' × 1.5' raised bed:
6 × 2 × 1.5 = 18 cubic feet of soil
1 cubic foot ≈ 28.3 liters
18 × 28.3 ≈ 509 liters of soil
To reduce soil costs and improve soil health, many gardeners also use methods like Hugelkultur to create a nutrient-rich growing environment.
How do I choose the right size and height?
Choose based on your growing goals, available space, and gardening comfort.
Height
12"Tall: herbs, greens, shallow-root crops
18" Tall: versatile choice for most vegetables
30" Extra Tall: easier access and reduced bending
Width
A width of around 3 ft or less allows comfortable reach from both sides.
Length
Choose based on your available growing space. Multiple Annoell beds can be combined to create larger layouts.
For unique projects, contact us at support@annoell.com for custom solutions.
How do I maintain my Annoell raised bed?
How do I maintain my Annoell raised bed?
Annoell raised beds are designed to require very little maintenance.
To keep your bed looking its best and performing well:
✅Rinse the surface with water to remove dirt or buildup.
✅Check the hardware and tighten the screws if needed.
✅Avoid using harsh chemicals or abrasive tools that may damage the coating.
With simple care, your garden bed can continue supporting your garden for many years.
How should I clean my raised bed?
For regular cleaning, simply use water and a soft cloth or sponge.
For stubborn dirt, a mild soap solution can be used.
Avoid:
Abrasive cleaners
Wire brushes
Tools that may scratch the protective coating.
What should I do if my garden bed gets scratched?
Minor scratches usually do not affect the performance of your Annoell raised bed.
The self-healing properties of the Zn-Al-Mg coating help protect exposed areas from further corrosion over time.
For deeper scratches that expose the underlying metal, we recommend applying a suitable touch-up paint to cover the affected area and provide additional protection.
With proper care, your Annoell raised bed can continue looking beautiful and performing reliably for many growing seasons.
Annoell Affiliate Program
Is there any cost to join Annoell Affiliate Program?
No costs, just shared values! We’re honored by your trust in Annoell, join our program and monetize your green influence.
What content is prohibited?
We protect our planet-positive ethos. Never associate Annoell with:
➔ Violence, hate speech, or illegal activities
➔ Gambling/pornography
➔ Intellectual property theft
➔ Environmental harm (e.g., promoting chemical pesticides).
Can I share my link on Instagram/YouTube?
Yes! Social/personal blogs are encouraged. But not for commercial sites (e.g., Reddit forums).
What happens if I violate the Agreement?
Immediate termination + forfeited rewards if you:
⚠️ Use spam/fraudulent tactics
⚠️ List products on unauthorized platforms
⚠️ Misrepresent Annoell’s sustainability claims
We protect our community’s trust fiercely.
What Types of Promotions Are Not Permitted?
Any practices compromising our customer experience or violating integrity will result in immediate termination, including but not limited to:
❌ Link Tampering
You shall not use any technical means to falsify, hijack, or manipulate user access paths to Annoell properties.
❌ Fabricated Conversions
Simulating purchase behaviors through artificial means (e.g., automated scripts, phantom pop-ups) is expressly forbidden.
❌ Disruptive Pop-ups
Do not implement persistent pop-ups or full-screen overlays that:
Interrupt the natural browsing flow, force unintended interactions, or impede exit from promotional content.
❌ Concealed Links
Affiliate links must never be:
Hidden beneath non-clickable elements, embedded in button text/whitespace, or disguised as non-commercial content.
❌ Search Engine Abuse
Direct placement of affiliate links on search engines (including but not limited to Google, Yahoo, and Bing) is prohibited.
❌ Deceptive Click Tactics
Do not design interfaces that trick users into accidental clicks (e.g., fake "close" buttons, disguised download prompts).
❌ Brand Impersonation
Creating websites, social profiles, or content that imitates Annoell’s official branding to mislead consumers will result in immediate termination of the agreement.
Who do I contact if I have questions?
Please contact marketing@annoell.com whenever you need assistance!


