Terms of service

Welcome to Annoell!

The terms "we," "us," and "our" refer to Annoell. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Our Services are powered by Shopify.

These Terms of Service (the "Terms") and any referenced policies outline your rights and responsibilities when using our Services. By visiting or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must be of legal age in your state or province to use our Services, and you may allow minor dependents to use the Services on your devices with your consent.

You may need to provide personal information, including email, billing, payment, and shipping details. You confirm all information is accurate and complete, and you are responsible for keeping your account secure. Account sharing or transferring is not allowed.

SECTION 2 - OUR PRODUCTS

We aim to accurately represent our products, but colors or appearance may vary due to device settings. Product descriptions may change without notice. We may discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

Placing an order is an offer to purchase. Orders are only accepted once we confirm payment and acceptance. Please review your order carefully. Cancellations may not be possible after acceptance. Returns and exchanges follow our Refund Policy . Purchases are for personal use only.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts are subject to change. The price at the time of order applies, as shown in your confirmation email. Taxes, shipping, and handling may apply. You agree to provide accurate payment information and update your account as needed.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content and design of our Services are owned by Annoell or our licensors and protected by law. Personal, non-commercial use is permitted. You may not reproduce, distribute, or modify our content without permission. All trademarks, logos, and names belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

Third-party tools may be offered "as is" without endorsement. Use at your own risk. Future features or tools are part of the Services and governed by these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include third-party links. We are not responsible for their content, policies, or transactions. Use third-party sites at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our Store is powered by Shopify, but all purchases are made directly with Annoell. Shopify is not responsible for transactions, products, or services. You release Shopify from all claims related to your purchases.

SECTION 10 - PRIVACY POLICY

Your information is subject to our Privacy Policy and may be shared with Shopify or third parties to provide Services. Review our Privacy Policy for details on how we handle personal information.

SECTION 11 - FEEDBACK

By submitting feedback, ideas, or content ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use it. You confirm you have rights to the Feedback and that it complies with these Terms. We are not obligated to maintain confidentiality or provide compensation. Feedback must not violate third-party rights or contain harmful code.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information on our Services may contain errors or inaccuracies. We may correct, update, or cancel orders if inaccuracies occur, even after submission.

SECTION 13 - PROHIBITED USES

You may only use our Services lawfully. Prohibited actions include unlawful purposes, intellectual property infringement, harassment, transmission of harmful code, spam, or interfering with Services. Violations may result in account suspension or termination.

SECTION 14 - TERMINATION

We may terminate your access at our discretion. You remain liable for amounts due. Certain sections, including Intellectual Property, Feedback, Disclaimer, Limitation of Liability, Indemnification, and Governing Law, survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services are provided "as is" and "as available." We do not guarantee accuracy, completeness, or uninterrupted access. Some jurisdictions may not allow certain disclaimers.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent allowed by law, Annoell, Shopify, and their affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from use of Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Annoell, Shopify, and affiliates from claims, damages, or liabilities arising from your use of Services, violation of laws, or breach of these Terms. We may manage defense and settlement with your cooperation.

SECTION 18 - SEVERABILITY

If any part of these Terms is found unenforceable, the remainder remains in full effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any part of these Terms does not waive rights. These Terms and related policies constitute the complete agreement between you and Annoell.

SECTION 20 - ASSIGNMENT

You may not transfer rights or obligations without our consent. We may assign or transfer our rights without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Annoell is headquartered. Both parties consent to venue and jurisdiction in those courts.

SECTION 22 - HEADINGS

Headings are for convenience and do not affect interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on our website. Continued use of Services constitutes acceptance of changes.

SECTION 24 - CONTACT INFORMATION

If you have any questions or need clarification regarding these Terms, please reach out to us at support@annoell.com.We are happy to assist you and provide guidance to ensure your experience with Annoell is smooth and informed.